Tuesday, July 2, 2013

TSA Travel Tips Tuesday – Entering Incorrect Information Can Lead to Not Being Selected for TSA Pre✓™




While some eligible passengers are randomly excluded from expedited screening in TSA Pre✓™ lanes, we were surprised to learn how many people are excluded because of errors made in entering information when they book their reservation. On a given day, hundreds of people miss out because of a few simple errors. 

A few of the basic reasons are as follows:

  • Entered the incorrect Global Online Enrollment System (GOES) PASS ID number, or entered it in the wrong field when making their airline reservation online.
  • Entered a date of birth (DOB) when making their reservation that did not match the DOB they provided to Customs and Border Protection (CBP) for Global Entry or another CBP trusted traveler program.
TSA Pre✓™ is a great program, widely embraced by travelers. So please remember these important tips so that you will be included in TSA Pre✓™:

  • If you have Global Entry and want to qualify for TSA Pre✓™, enter your PASS ID - not the GOES ID - in the “Known Traveler” field when booking flight reservations.
  • Only enter your PASS ID in the ‘Known Traveler’ field to ensure TSA Pre✓™ eligibility.  Don’t type “Opt In” or “TSA Pre✓™” or other text.
  • If you don’t know what your PASS ID is, you can find it on the back of your Global Entry card, or you can log in to your GOES account to get the ID number.
  • Make sure your booking agent/airline has your number stored correctly.
                         Watch this quick video on how to properly participate in TSA Pre✓™.
TSA Precheck Video

If you haven’t seen it yet, make sure you check out our post highlighting the dangerous, scary, and downright unusual items our officers found in 2012. The 2011 list can be found here.


TSA Blog Team

29 comments:

Anonymous said...

I don´t qualify for Pre because my home address is not in the US. So I fly into the US using security from abroad that works like Pre (no full body scanners, no shoe removal, not rub down involving an officer sticking their hands inside my pants). Then, when I want to leave the US or connect within the country, I can´t qualify for this more reasonable form of security.

Please explain how that helps keep the US safe.

Anonymous said...

Why isn't the Pre screening the standard for all passengers? The TSA likes to talk about risk based screening, yet 99.99999+% of passengers pose no risk. Everybody should be screened this way unless you have suspicion about a passenger. You could even keep the same random element of extra screening such as I have received when the metal detector beeped two seconds after I passed through it.

The first comment on here brings up a good point. Airport screening around the world is similar to the Pre treatment. I don't see planes falling out of the sky around the world so their security must be just as effective. Why must screening in this country be so intrusive? Other countries face the same risks as the U.S., yet their security seems more reasonable.

Anonymous said...

What happened to the metal detector wands? I flew out of an airport that only had the walk through metal detectors and no body scanners. I set off the metal detector and was forced to get a full body "enhanced pat down". Prior to the body scanners, the screener would use the hand held wand to find the problem. That resulted in a much less intrusive screening since they could target the area that set off the metal detector. Plus it has the added benefit of telling me what set off the detector so I can avoid that in the future.

If I had not set off the metal detector, I would not have received a pat down. If someone was carrying a non-metallic explosive and didn't set off the metal detector, they would not have received a pat down either. How does setting off a metal detector automatically earn a full body pat down? The item that alarmed could be found with a hand held detector in a faster and less intrusive manner.

Anonymous said...

Did you see the ridiculous reaction when they tried to change the policy on knives to match the rest of the world? Somewhere along the line people got the idea that TSA must protect them from knife attacks on airplanes the same way they never could on a train or in a movie theater. So it is small wonder you have to remove your shoes and blets and do so much more in this country. No less ridiculous though.

Anonymous said...

IMO, I would rather them over screen people than overlook something. I have nothing to hide, go ahead and screen me !!

Anonymous said...

As a frequent traveler, I LOVE the program! Keep up the good work and keep being selective no matter who whines. Safety is paramount.

Anonymous said...

TSA is vying for a new Academy Award subcategory of Theater of the Absurd; called "Security Drama", cuz that's all this is. A facade to make you feel good about airports and flying on airplanes GOES is also just a way for them to make more money off us - charge applicants $100 and then make them go through a full blown background investigation just short of a polygraph to make you THINK all is so much more safe and secure in the US vs all those other slacker countries. Why go thru all the red tape? What would-be-terrorist is gonna apply for a GOES pass anyway?

Anonymous said...

TSA Pre should be the standard system. All travelers should be required to join before travel. A reasonable fee of a few hundred dollars could go for paying for knowing that the traveler is safer.

Anonymous said...

The last time my family flew out of Germany, my entire family (we are US citizens) was subject to pat-downs, and detailed x-ray of all carryons and shoes. Though the German security staff were friendly, I was surprised at this level of inspection.

Anonymous said...

What are the common issues for those who have opted in through Delta Airlines? I see many exclusions. What should we be doing to ensure we get preCheck eligible consistently?

Anonymous said...

Surprised because program doesn't work? Now, why I am not surprised at that?

Anonymous said...

"... yet 99.99999+% of passengers pose no risk"

Do you have researched studies to prove that, or is that your personal opinion?

Anonymous said...

All passengers should be treated with respect and dignity. The standard "security check" should be like Precheck.

Anonymous said...

Why is this not the default level of screening for all passengers, instead of a perk reserved for the wealthy elite?

Steve Scottsdale said...

US screening is tougher because the US is a major target. If Pre screening was standard for all passengers, how do you catch the 0.000001% indicated above? Looking over the TSA personnel at any given checkpoint, I'd hate to rely completely on their "suspicions".

Anonymous said...

So, now that you have this Pre thing, is TSA going to lengthen waits for anyone who isn't in Pre?

Anonymous said...

I am genuinely confused, now!!! Shortly after enrolling in CBP's Global Entry, I received an email informing me I had an ID number that I should enter in the "TSA Known Traveler" field when booking a plane ticket, and that this would make me eligible for TSA PreCheck benefits. However, when I log into GOES, I see a completely different "Membership Number / PASSID". Which to use???

Anonymous said...

Anonymous said...
"... yet 99.99999+% of passengers pose no risk"

Do you have researched studies to prove that, or is that your personal opinion?

July 3, 2013 at 10:12 PM
------------------------------

I'm not sure on the exact numbers, but there have been billions of air travelers since 9/11, and only 21 terrorists (19 9/11 hijackers, underwear bomber, shoe bomber). If terrorism was the large threat that the TSA feels it is, wouldn't there have been a terrorist captured by the TSA, or a successful terrorist attack? I think the threat is very minuscule. You are far more likely to get killed driving to the airport than by a terrorist.

Wintermute said...

Anonymous said...
"... yet 99.99999+% of passengers pose no risk"

Do you have researched studies to prove that, or is that your personal opinion?


Shouldn't the fact that there have been no terrorism arrests based on the TSA weekly blotter make this fact obvious?

Joseph Stewart said...

I dislike the idea of government intrusion into my life as much as the next person! TSA came about because of the out cry of people demanding that the government should do something to make air travel safe and provide a sense of safety to folks... now... some of the complaints are from those same folks. They are complaining loudly that they are being inconvenienced by the very system they demanded.... so.. "beware what you ask for, you may get it!"
Just sayin ...

Anonymous said...

Three weeks, and still no comment on the inappropriate shaming of a 15-year old girl by a TSA agent at LAX. Just hoping that we'll forget about it? Or is your silence a tacit admission that your agents have done wrong yet again?

(Screenshot taken.)

Anonymous said...

"IMO, I would rather them over screen people than overlook something. I have nothing to hide, go ahead and screen me!!"

Where do you draw the line? Body cavity searches? That could be considered over-screening, but, then again, a terrorist might very well conceal something dangerous in a body cavity, and current scanning technology wouldn't find that.

"Do you have researched studies to prove that, or is that your personal opinion?"

The article available at http://www.cato.org/sites/cato.org/files/serials/files/regulation/2013/1/v35n4-4.pdf says that the probability of a randomly chosen flyer being a terrorist is 0.000000007. That means 99.9999993% of passengers are not terrorists.

Wintermute said...

Joseph Stewart said...
now... some of the complaints are from those same folks. They are complaining loudly that they are being inconvenienced by the very system they demanded.... so.. "beware what you ask for, you may get it!"
Just sayin .


I ask for proof of this, as I refuse to be terrorized and would never ask the government to "do something" about a rare event, and I complain probably as loudly as anyone on here ;)

Anonymous said...

I ask for proof of this, as I refuse to be terrorized and would never ask the government to "do something" about a rare event and I complain probably as loudly as anyone on here ;)

Car crashes are rare events too. Do you not carry auto insurance?

Plane crashes are even rarer. Are you suggesting the airlines stop their maintenance programs?

Although 9/11 events are, thankfully, rare; America has chosen to do everything in it's power to prevent another successful attack.

TSA, I speak for all true Americans and support you!

Anonymous said...

"Car crashes are rare events too. Do you not carry auto insurance?"

The article at http://reason.com/archives/2011/09/06/how-scared-of-terrorism-should offers the following statistics:

> Chances of being killed by a terrorist: 1 in about 20 million.

> Risk of dying in a car accident: 1 in 19,000

> Risk of drowning in a bathtub: 1 in 800,000

> Risk of being struck by lightning: 1 in 5,500,000

The difference in odds between dying in a car crash and dying in a terror event is huge. Equating the probabilities of these events by calling both "rare" is misleading.

Anonymous said...

Supporting the TSA's intrusive and unconstitutional policies doesn't make you any more a "true American" than those who stand up for their rights, privacy, and freedom.

Anonymous said...

The difference in odds between dying in a car crash and dying in a terror event is huge. Equating the probabilities of these events by calling both "rare" is misleading.

But no sane person would suggest eliminating TSA simply because the risk is only 1 in 20 million

I thank the TSA every time I fly

Anonymous said...

If safety is paramount screen everyone not selective

Wintermute said...

Anonymous said...

"But no sane person would suggest eliminating TSA simply because the risk is only 1 in 20 million"

Even those advocating getting rid of the TSA do not advocate getting rid of airline security. There is a difference.

"I thank the TSA every time I fly."

I do not. With a ~70% failure rate, they are worthless. With that rate, guns have flown on every single flight since 9/11, unbeknownst to anyone. And yet, no repeat of 9/11.