Friday, July 2, 2010

Please Post Off Topic Comments Here

I have long allowed off topic comments. However, after many complaints from folks who would understandably like to stay on the subject, I am providing this post as a place to comment things that are way off topic with the current post.

I’ve added a link to this post on our sidebar so people will know to post off topic comments here.

You now have the option of subscribing to posts, so you’ll be able to keep up with the comments here if you so choose. So it’s not as if your comment is being exiled to the land of forgotten comments. We’ll be paying attention, and you can stay up to date with an RSS feed.

As much as we’d like to hear about your synchronized swimming club, I ask that all comments posted here remain TSA focused and adhere to TSA’s comment policy.

Blogger Bob
TSA Blog Team

1,488 comments:

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GSOLTSO said...

Anon sez - "Odd question ~ can I take a can of Easy Cheese in a carry on bag?"

Anon, if you are departing from the US, the can of Easy Cheeze will not be permitted in your carryon bag because it is over 3.4oz, and is an aerosol. It can be carried in your checked baggage with no problem though. Hope this helps.

West
TSA Blog Team

Anonymous said...

Whats the deal allowing a stun gun to get by security?

Anonymous said...

If you don't like the treatment, don't fly. Why is this concept so difficult to understand? With all the tales of TSA actions I find it difficult to believe that people are still surprised when they or their loved one become the focus of TSA attention.

Anonymous said...

So in the last two weeks we have a dying elderly woman humiliated, a 6 year old in Seattle abused TWICE, a thieving agent stealing iPads, a TASER found on a plane, a random dude joy riding around the country with no boarding pass or tickets and expired ID... TSA...

You people are worthless beyond worthless. We don't want you to "improve or retrain" We'd like you to gather your toys and go home and leave flying to those of us who are wearing our big boy panties.

We dont need you TSA. We really really don't. In fact, America detests you--are you feeling the heat yet? We hope so, we plan to turn up the temperature to ensure that none of your missteps go unnoticed. Get your mitts off my kid, off my body, and stop irradiating me. No More.

Anonymous said...

You're lagging TSA. You're behind SEVERAL stories this week already. Where's your apologetics regarding the Taser, the poor little 6 year old you molested in Seattle after your boss Pistol said that wouldn't happen anymore, he lied again. Is the heat on? The pressure up? Are you too busy retraining your clerks? How do you guys even work for this organization and live with yourselves? Or, do you actually enoying terrorizing innocent travelers and children? I'm starting to think it's the latter.

Anonymous said...

You aggressively patted down another 6 year old? I thought the policy was changed? http://www.presstv.ir/usdetail/188599.html

Anonymous said...

You give worthless lip service of apologetic nature, but in reality you do not give a hoot. YOu are going to do what you want because you think that you are above the law. Got news for you TSA and your agents, you are not above the law. What will you do if a whole flight worth of people refused your groping? Answer not a thing.

Anonymous said...

Sure you welcome comments. You sensor what you can because you are afraid of the truth. You are tyrants and your policies aren't worth the paper they are printed on, you have prevented no real threats to flight security. You only want to feel like you have power and control over the masses of free people.

Anonymous said...

Why would anyone take their child on a flight in the US? Isn't there enough publicity about what the government does to children?

Really now...

f2000 said...

“It is 10,000 times safer than your cell phone and uses the same type of radio waves as a sonogram.”

??? Seriously ??? Your highly trained and professional staff of reliable experts operating this equipment really believe this? Or is it policy to just say something, anything, that sounds reasonable?

By the way. Good for the mom that refused to let her daughter get molested.
http://www.tennessean.com/article/20110713/NEWS01/307130115/Police-charge-mother-Nashville-airport-altercation

Anonymous said...

http://consumerist.com/2011/07/woman-arrested-for-being-verbally-abusive-to-tsa-agents.html

Now you can be arrested for Disorderly Conduct for telling the TSA you don't want your daughter to be 'touched inappropriately or have her crotch grabbed.'

Funny, I thought the TSA didn't do that stuff anyway, so why have some one arrested for telling you to not do something you (supposedly) don't do anyway??

I guess it's the same logic that made the TSA threaten Texas with no flights after Texas tried to make groping people illegal. If the TSA doesn't actually grope people, they wouldn't have had a problem with that law!!

Oh, and the Highly Trained TSOs can't tell the difference between sound waves (sonogram) and radio waves (millimeter waves). And these people are supposed to be protecting us?!?!?

TSA, go away!

Anonymous said...

So Bob, it's been 7 days since your last post. We miss you! So much has happend at the TSA this week! There are at least 7 stories we need you to follow up on!

Whatcha doin' Bob? Preparing us a puppy story? Or maybe you have writers block and the pithy quotes aren't coming and you have writers block? Did you break your mouse finger?


Gee Bob, we'd like to know about Mr. iPod Pants, the concerned mother who freaked out because her daughter was about to be groped, the 94 year old grandma that was manhandled (yes! A second one!), so much Bob... so much going on.

Allez Allez All Come Free Bob! The game of hide and seek is over, you can come out now!

Bubba said...

Yet another week has passed and we still have no answer, no comment whatsoever, on the article in the World´s top scientific journal Nature stating there is no scientific support for TSA´s activities.

Shameful.

Anonymous said...

To those who reportedly think that TSA never finds anything, is a bunch of low-life creeps who take pleasure in making life miserable to the millions of people flying through each airport in our country, do a little research.

http://www.huffingtonpost.com/2011/07/15/soldier-detained-explosives-on-airplane_n_899954.html?ncid=txtlnkushpmg00000002

TSA finds EXPLOSIVES in checked baggage you say? TSA did something they were suppossed to do?

I say kudos to those officers involved, and to the majority of TSOs I have encountered who have been professional and couteous.

Anonymous said...

"To those who reportedly think that TSA never finds anything, is a bunch of low-life creeps who take pleasure in making life miserable to the millions of people flying through each airport in our country, do a little research.

http://www.huffingtonpost.com/2011/07/15/soldier-detained-explosives-on-airplane_n_899954.html?ncid=txtlnkushpmg00000002"


Except, he wasn't a terrorist, he had no detonator, and he was just plain stupid. This isn't a big win for the TSA, but they'll try to make it out to be that way. This passenger wasn't going to hurt anyone on that plane. He deserves to be arrested and let the military take the case for the theft, but this guy wasn't a danger to anyone but maybe himself when he got home and could play with his C4 (and it was a TINY amount, souvenir sized).

See, this is just a case of the TSA doing their job, something they have trouble with in general.

AND they found it with PRE 911 screening procedures. x-rayed luggage. He wasn't packing it in his panties.

Anonymous said...

So...wait. The TSA actually caught someone? I find that very hard to believe. Did the guy confess first? Was his bag a giant bomb-shaped suitcase covered in "there's a bomb in here" stickers? Perhaps the TSA agents thought he had some valuable electronics to steal, so they searched more thoroughly than usual.

Anonymous said...

Apparently the courts have ruled that the TSA must now take public comments/input on their methods. Is there an official way of doing this yet? How can we do it?

River said...

I have to give Blogger Bob my utmost respect. He has taken a lot of flack from people who want to blame him for everything that goes wrong with anyone's travel experience. It is unreasonalbe to think that one person can fix everytihng that happens to everyone who travels anywhere. Congratulations on your patience and integrity Blogger Bob.
(If there are two posts from me, I appologise. My Internet went down in the middle of posting so I reposted. Not intending to spam. Please just delete one of the posts in that case. Thanks)

Anonymous said...

I see one woman didn't succomb to the standard intimidation tactic of TSA to surround the traveler with many guards to force submission.

Chalk up one for the good guys.

Bubba said...

Here we go again...

Another week has gone by and the TSA continues to ignore an extensive article that searched deeply for evidence of a scientific basis behind the techniques adopted by the TSA SPOT program. They found none. This was published in the World´s top scientific journal Nature, yet completely ignored by the TSA.

This is an organization that ignores science.

Anonymous said...

Still working diligently to humiliate the traveler.

Anonymous said...

bubba said:
"This is an organization that ignores science."

and another week that you make gross overexagerations.

Anonymous said...

For those that are excited that the TSA actually found explosives well good for them but just remember, even a broken clock is right twice a day.

Of course they caught someone - probably someone to stupid to actually do anything but just the odds would say they have to catch somebody sometime.

But the real question is it worth harassing every American that flies including our children and elderly?

justwayne said...

On July 15 flying from MIA-LAX my new iPad was stolen from my luggage. TSA opened the bag and TSA & AA is taking no responsibility for their employees.
The FBI has an ongoing investigation.

Dan S. said...

Bob,

I assume, from your silence, that the TSA isn't currently "taking seriously" the:

* TSA agent who used his badge to impersonate a police officer in Connecticut

* Repeated failures to detectlarge lockback knives and large chef's knives

* TSA screener who thinks that the Oklahoma City terrorist bombing is a subject worth joking about

* MIA screener who was not only stealing thousands of dollars worth of passenger belongings, but posting them to eBay and Craigslist during his workday

* JFK screeners who orchestrated a $160,000+ theft ring

* TSA supervisor who was stealing cash from passenger bags

* Nigerian man who was using expired boarding passes with other people's names to board flights

* TSA policy states that you can carry large bottles of contact lens solution, except when a screener decides you can't, and

* Four dozen TSA screeners at HNL who decided that they had better things to do than screen passenger baggage?

[This is the first attempt at posting this comment.]

Bubba said...

Now I hear that the TSA is going to expand the BDO program. This is the same program that Nature, the World´s top scientific journal, has stated has no scientific basis. Why is MORE money being spent on a scientifically unsound program?

Anonymous said...

Going through TSA screening is about to get worse.

The Behavior Detection Officer (BDO) program that is famous as an ill conceived failure is being expanded to include "The Israeli Model."

Israeli airport screening relies heavily on profiling, intimidation, interrogation and physical strip searching. A new weapon for the people that abuse the public.

"Do you want to fly today?"

"Nope."

Anonymous said...

Beware of TSA personnel impersonating police. I haven't seen any TSA spokesperson saying anything against the practice, so it may not be against their rules.

Anonymous said...

TSA: The single most hated and despised government agency. They beat out the IRS for this honor.

This is remarkable considering that only about 40% of the U.S. population has flown, but everyone pays taxes.

Way to go. You should be proud.

Anonymous said...

"The Behavior Detection Officer (BDO) program that is famous as an ill conceived failure is being expanded to include 'The Israeli Model.'"

This is an example of Israeli airport security.. Amazing how there is no situation so bad that government can't make it worse.

Anonymous said...

Instructions on http://www.tsa.gov/approach/black_diamond.shtm

"DO: put your bins on the belt for the x-ray machine vertically versus horizontally. This allows the security officers to view more than one image at a time, and helps speed up the process."

I'm suspect the image appears on the screen for the person operating the machine, and is vertical if the bin is placed with the long dimension perpendicular to the direction of the belt, and horizonally if the bin is placed with the long dimension parallel to the direction of belt travel, but in order for the traveler to comply with the instruction, you'd have to have belts that rund vertically upward, and the bins would fall off. I recommend you change the wording to be consistent with something like the following:

"DO: put your bins on the belt for the x-ray machine so that the long side of the bin is crossways to the direction of travel into the x-ray machine. This allows the security officers to view images of more than one bin at a time, and helps speed up the process."

Anonymous said...

TSA bloggers,

What will happen to passengers who decline to participate in SPOT interviews and/or to pronounce their names or engage in other communications with TSA? Will they be denied access to the sterile area or merely referred for retaliatory secondary screening?

If TSA feels responses to SPOT questions are necessary, how will TSA deal with passengers who do not speak English, are deaf, are mute, or are pathologically shy about talking to strangers? How will TSA distinguish between passengers who cannot respond and those who willfully choose not to respond?

Anonymous said...

How are you going to spin yet another dangerous action by the TSA (confiscating insulin from a diabetic pregnant woman)?

http://www.thedenverchannel.com/news/28773212/detail.html

Bubba said...

Yet another week, and yet no answer to the in depth study published in Nature magazine, the World´s top scientific journal, stating there is no scientific support for the SPOT program.

And now the program is expanding, including among other ridiculous actions the "pronounce your name" act.

Anonymous said...

what kind of moron confiscates a pregnant woman's insulin! Hopefully Obama is a one term president and you go to jail.

RB said...

Anonymous said...
what kind of moron confiscates a pregnant woman's insulin! Hopefully Obama is a one term president and you go to jail.

August 5, 2011 4:24 PM
...............................

A TSA MORON, SIR!

Channeling Bill Murray in Stripes, 1981.

General Barnicke: Where have you been soldier?

John Winger: Training, sir.

Soldiers: Training, sir.

General Barnicke: What kind of training?

John Winger: Army training, sir.

Soldiers: Army training, sir.

Anonymous said...

So now you're lying about allowing medically needed drugs and equipment? Gee, what a surprise. I am of course talking about the TSA's outright theft of insulin from a female passenger in Denver. This is absolute proof the TSA lies about everything, all the time.

Anonymous said...

I'm so torn on what to think about the TSA blog. On the one hand, it provides a fascinating insight into the minds of people who have seemingly genuine good intentions, but are so far inside (and dependent upon) the system that they can't even perceive the ongoing damage to the country that their very organization represents. On the other hand, it's like giving an open forum to Al Qaeda, to promote and defend their viewpoint: after all, that's just another organization intent on destroying the American way of life, only through different mechanisms.

I guess perhaps Al Qaeda is slightly closer to the American ideal, in that at least they do not also attempt to censor people and suppress dissent quite as much as the US government, while both are subverting and actively attacking the fundamental ideals of the country. Kinda ironic, when you think about it.

Anonymous said...

What's with TSO document checkers at JFK taking my boarding pass and asking me my name and destination? ...or with TSOs at SAT asking me whether I'm flying for business or pleasure?

The name and destination are printed on the boarding pass, so the questions are redundant "security theater". All I had to do was notice the three people in front of me were being asked the same questions, so that I could quickly look at my boarding pass so I could memorize my name and destination (I guess I ought to read the thing if there's going to be a quiz on it, right?)

As for business or pleasure, it's none of your business, and really does it matter? (I lied, by the way, on that one, but I'm a pretty sophisticated liar so I sounded believable ;-)

Anonymous said...

On August 10, I was flying from the Salt Lake City Airport to Portland. Salt Lake TSA agents searched my checked bag. I don't mind but this is the 3rd time I have experienced the Salt Lake TSA agents literally taking everything out of my suitcase and throwing it back in unorganized and a mess. This time I had makeup taken out of the cases and just thrown in clothes crumpled in a ball and throw in, I was carrying business paper in my suitcase that were taken out of the neat folders and thown in. I realize this is just a job but can't Salt Lake Agents look through a persons suit case and leave it in the neat and order manner in which I packed it instead of an absolute mess. I had makeup all over the place, I travel through many other airports and this seems to be the ONLY airport I have trouble with.

Anonymous said...

this time an attempted test in arizona. no blog on it though.

http://www.msnbc.msn.com/id/44085365/ns/travel-news/

with the 10th anniversary of 9/11 coming up everyone should keep aware of their surroundings even at train stations and pipelines.

cw said...

Thank you TSA for protecting America, one business traveler at a time.

I met the poster child for the TSA and she won!

Anonymous said...

"As for business or pleasure, it's none of your business, and really does it matter? (I lied, by the way, on that one, but I'm a pretty sophisticated liar so I sounded believable ;-)"

I alternate on this one. I used to say, "I'm going to a funeral...it's not business so are you suggesting that I'm going for pleasure?"

Lately, though, I just look at them and say, "I'm not at liberty to answer."

Security theater - Be a character today!

Anonymous said...

for all those that doubt the 3-1-1 rule or the liquid situation, the national geographic channel is going to do a show on the liquid plot soon, i think everyone should watch it and see what it shows.

Anonymous said...

Whenever they ask business or pleasure I always just smile and say hopefully both!

Matthew from Philadelphia, PA said...

Yes, I get it, there have been no terrorist attacks since 9/11. That doesn't necessarily mean that the TSA is doing a great job, it simply means that there have been no terrorist attacks since 9/11. How far will we go to assure security? Are we willing to handover our individual liberties for a certain amount of protection? Personally, I do not believe so. I think that once our personal liberties start to go out the window, so does out constitution. But I digress...

Bubba said...

Bob,

When are we going to hear an answer from the TSA to the in-depth article published over a year ago in Nature (the World´s leading scientific journal) saying your programs are not scientifically sound?

Anonymous said...

Hats off to the TSA official that didn't panic, showed restraint and above all common sense when an airline crew became hysterical over a passenger's book.

Woody said...

I forgot to remove a little nail care kit from my wallet on Sunday, when I went to fly to Denver. I got on the flight from Austin to Denver just fine. On leaving Denver I was called aside, and was told that a part of the kit was going to be confiscated. I find this to be absolutely ridiculous. Honestly, I could make a longer, sharper 'blade' by snapping a lens from my eyeglasses in two (they didn't even question me about my eyeglasses). So, what am I missing here? How is it that they made things any safer in the Denver airport by taking my property?

I can only see one of two viable scenarios. First, TSA is being run by people who have no expertise in security, and are simply dumbly going through the motions of pretending to keep us safe. Second, there is some other motive for many of the confiscations performed by TSA agents. I would very much like to know which one it is.

Is there any interest in answering this?

RB said...

Anonymous said...
Hats off to the TSA official that didn't panic, showed restraint and above all common sense when an airline crew became hysterical over a passenger's book.

August 26, 2011 10:14 AM
.............
I wouldn't pass out the kudos to quickly in light of TSA also dumping a terminal and destroying a persons luggage for no reason then delaying a flight because TSA employees had trouble identifing what a ball peen hammer is.

Decent American said...

I witnessed one of the rudest and obnoxious TSA agent at LGB on Tuesday. I spoke to the "manager" at the scene who was condescending and dismissive. He refused to document my complaint and literally walked away from me. I wrote a complaint to TSA and NOTHING. Why do we have to put up with this garbage every single day from TSA and their managers? Why won't anyone at TSA actually hold their people accountable for their actions- especially "supervisors"?

RB said...

Decent American said...
I witnessed one of the rudest and obnoxious TSA agent at LGB on Tuesday. I spoke to the "manager" at the scene who was condescending and dismissive. He refused to document my complaint and literally walked away from me. I wrote a complaint to TSA and NOTHING. Why do we have to put up with this garbage every single day from TSA and their managers? Why won't anyone at TSA actually hold their people accountable for their actions- especially "supervisors"?

September 1, 2011 4:10 AM
.....................

TSA allows its employees to lie, cheat and steal.

Even the operator of this Blog has suggested that showing children naked adult WBI images is ok.

What do you expect from this kind of mindset?

Anonymous said...

I most often OPT out of the full body scan because I don't need the unnecessary radition. However, in San Diego my experience is that anyone opting out is actually punished by this practice. I have experienced very long waits (10 to 20 minutes) for TSA staff to become available for a pat down screening. While I understand and appreciate the need for tight security, the San Diego airport needs to have additional staff to manage travelers who are concerned about excessive and unnecessary radiation.

I waited while wheel chair travelers were moved through security before me. These folks were far behind me in the line. They got special treatment, but I did not!

I am a frequent business flyer, with at least 2 to 3 flights per week which adds to my frustration of TSA practices. Radiation is cummulative - it never leaves your body. I did notice that airline employees are exempt from the full body scanning, so why not frequent flyers?

I've had a full background screening with the CLEAR system and deemed a non-threat to their system. So again, I ask, why not have an exemption for frequent travlers. Europe has been practicing profiling for years and has a relatively safe practice. Are we afraid that we TSA would considered not being Politically Correct? Have we lost our total freedom? Have the terrorists won? Is this what they intended?

TSA has been conducting tight screening practices for over 10 years now. Why haven't they gotten better in the process? Little changes to the airport infrastructure is seen at any airport in the country.

Respectfully Submitted,

Frequent Business Traveler

Anonymous said...

Decent American said:
"I witnessed one of the rudest and obnoxious TSA agent at LGB on Tuesday. I spoke to the "manager" at the scene who was condescending and dismissive. He refused to document my complaint and literally walked away from me. I wrote a complaint to TSA and NOTHING. Why do we have to put up with this garbage every single day from TSA and their managers? Why won't anyone at TSA actually hold their people accountable for their actions- especially "supervisors"?"

You did what most of us did when confronted with TSA misconduct but learn from experience: Document the event in as much detail as you can to your Representative and both Senators. The results are hilarious, particuarly if your Congressional reps are anti-TSA.

You'll get a response...

RB said...

I'm curious what TSA's official position is regarding a TSA employee who is sueing a citizen who describe the screening she received as a rape.

Does TSA support the TSA employee?

Since the persons lawyer has stated that proper SOP was followed I can see the SOP being requested as evidence for the case. Will TSA take any role to prevent legal discovery to go forward so the defendant can fully defend their claims?

Does TSA have any rules or policies that encourage TSA employees to take legal action for screening issues?

Bubba said...

Hi Bob!

I am still waiting for an answer to the extensive article published in May 2010 in Nature, the World´s most respected scientific journal, stating there is no scientific support for the SPOT program.

Your really owe us an answer now that you are testing enhanced SPOT-like questioning in Boston.

Or are you going to continue to ignore sound science?

Anonymous said...

rb said:
"Even the operator of this Blog has suggested that showing children naked adult WBI images is ok."

so are you any better rb when you post the same images on your antitsa website? are you the pot or the kettle?you are at fault just as much as the tsa yet you have this holy-er than tsa attitude which makes me sick! you are no better than they are! but of course because you are anti-tsa your views should be correct.

Anonymous said...

anon said:
"I waited while wheel chair travelers were moved through security before me. These folks were far behind me in the line. They got special treatment, but I did not!"

wow great you want to be put in front of persons in wheelchairs. thats great... so you had a chance to go through when your spot in line was called and you said no. now you want to have 'special treatment'? how so? its funny how when people have to wait too long that there are not enough tsa people around but when its slow there are too many around and numbers should be cut. good ole USA land of the entitled!

Anonymous said...

Hi Bob, I'm an undergrad student working on my thesis about the use of social media as a public relations tactic used for crisis communication and reputation management. I am doing a case study on the TSA's use of the blog to communicate with its publics. To demonstrate its use I am posting and just hoping for a response. I was wondering if you feel this blog is an effective communication device and if its use is having more positive or negative results. Thanks in advance!

jean said...

There's a very upsetting story circulating of how an American citizen was treated on a routine flight this past Sunday, which was the 10th anniversary of the terrorist attacks. I hope you'll blog about this and apologize to this woman about what happened to her, and apologize to all of us who are frightened and sickened by her experience.

See her post here: http://shebshi.wordpress.com/2011/09/12/some-real-shock-and-awe-racially-profiled-and-cuffed-in-detroit/

RB said...

Anonymous said...
rb said:
"Even the operator of this Blog has suggested that showing children naked adult WBI images is ok."

so are you any better rb when you post the same images on your antitsa website? are you the pot or the kettle?you are at fault just as much as the tsa yet you have this holy-er than tsa attitude which makes me sick! you are no better than they are! but of course because you are anti-tsa your views should be correct.

September 9, 2011 4:20 PM
................
The day that TSA admits that the WBI images were not tame enough for the cover of Readers Digest or safe for viewing by children is the day I take down the TSA Approved images.

Anonymous said...

You people wouldnt hire me because of my credit. I went all the way to Tampa took a test and then got denied for my credit!! You wasted my time, and now a bunch of your officers with "PERFECT CREDIT" accepted bribes wow, maybe you should evaluate based on the person and not credit!!! Ha!!

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Anonymous said...

Is it SOP for TSA to always cut off the TSA approved luggage locks in every airport. If so, what is the reason for TSA approval on locks? Is it a scam?

Anonymous said...

What was TSA's involvement in the Shoshana Hebshi fiasco?

Anonymous said...

Just curious, does the TSA have the right to look randomly through our, Ipod, cell phone, camera, wallet, checkbook, pocketbook and every article of clothing we are traveling with?

Anonymous said...

anon said:
"I waited while wheel chair travelers were moved through security before me. These folks were far behind me in the line. They got special treatment, but I did not!"

Wow first time Ive ever seen this complaint worded that way. Luckily if you feel picked on because they helped the handicap it's a easy group to get inclusive rights with just step in front of a car and you'll be a member and get special treatment too.

Anonymous said...

That's a good question on the TSA approved locks being cut off. I had two cut off this week and they were clearly tea approved locks when I asked a supervisor he said they had the right to remove "ANY" locks by force and sometimes they did not have the ability to remove the TSA approved locks so they were cut.???

Guess they don't want to be bothered by using a security key to open the locks when there busy deciding what they want to damage or steal.

GSOLTSO said...

Anon 1 sez - "Is it SOP for TSA to always cut off the TSA approved luggage locks in every airport. If so, what is the reason for TSA approval on locks? Is it a scam?"

Anon 2 sez - "That's a good question on the TSA approved locks being cut off. I had two cut off this week and they were clearly tea approved locks when I asked a supervisor he said they had the right to remove "ANY" locks by force and sometimes they did not have the ability to remove the TSA approved locks so they were cut.???"

Cutting a lock off of a bag is the last step in trying to clear a bag, and is only used after all other methods are exhausted. The process begins with trying to open the lock with the TSA keys that match the TSA approved locks. Sometimes, these locks do not work with the master key set (or vice versa). If that is the case, the bag still must be cleared, and at many airports contacting the passenger to get them to open the bag is not feasible. In order to properly clear the bag, the TSOs must then cut the lock in order to perform the screening procedures required. I hope this was somewhat helpful.

West
TSA Blog Team

Anonymous said...

" Sometimes, these locks do not work with the master key set (or vice versa)."

So the lock program is just another TSA failure.

GSOLTSO said...

Anon sez - "" Sometimes, these locks do not work with the master key set (or vice versa)."

So the lock program is just another TSA failure."

Actually the program is a pretty big success, it has allowed millions of people to travel with their items locked up, while giving TSA the chance to clear those bags if there is a problem without having to track down the passenger. A small amount of problems, does not make this a failure, it makes things normal. There will always be a handful of challenges like the lock is bent and will not open, or the master key has worn down or is bent or broken - that stuff happens during the normal course of duty, and not just at TSA.

West
TSA Blog Team

RB said...

GSOLTSO said...
Anon sez - "" Sometimes, these locks do not work with the master key set (or vice versa)."

So the lock program is just another TSA failure."

Actually the program is a pretty big success, it has allowed millions of people to travel with their items locked up, while giving TSA the chance to clear those bags if there is a problem without having to track down the passenger...........

+++++++++++++++++++++++++++++
It has been discussed here many times that some screening points do not have a set of keys, the supervisor keeps the keys on their person and screener are to lazy to ask for them, the keys are lost and so forth.

I find it very unlikely that master keys don't work but do find it likely that TSA has mismanaged key control.

RB said...

New Security Program Causes Major Logan Jam

TSA Says It Is Trying New 'Chat Down' Procedures
POSTED: 7:37 am EDT September 16, 2011
UPDATED: 7:54 am EDT September 16, 2011


"BOSTON -- New security procedures being tested at Logan International Airport caused significant backups at security checkpoints Thursday, according to airlines.

Backups lasted for about four hours after the Transportation Security Administration began testing a procedure that requires more human interaction between security agents and passengers."

http://www.thebostonchannel.com/r/29203248/detail.html

........................
So TSA is now causing Four Hour backup and delays at Boston.

That's going to impress the travelers.

Question, can TSA do anything well?

Evidence would suggest not!

GSOLTSO said...

RB sez - "It has been discussed here many times that some screening points do not have a set of keys, the supervisor keeps the keys on their person and screener are to lazy to ask for them, the keys are lost and so forth.

I find it very unlikely that master keys don't work but do find it likely that TSA has mismanaged key control."

Those keys are just like any other piece of equipment made, they wear out and sometimes they break. There may be some key mismangement, but I have not seen it here. I have seen a key that looked perfectly fine, not work once it was in the lock. I have seen a key break in a lock before. I have not ever had to do more than walk to a different area of our bag room for access to keys. I can't say that key mismangement does not occur, but I have never seen it personally.

West
TSA Blog Team

Anonymous said...

TSA should pat down and search everyone regardless of the passenger age. Personally, I will feel safer flying if everyone, and I mean everyone is search.

Anonymous said...

Currently over a 45 minute wait to get through security at JFK terminal 5. Way to go tsa.

Jim Huggins said...

I hope TSA reaches out to this passenger with a disability who was harassed at a TSA checkpoint.

Anonymous said...

question: why is it okay for the bloggers on here to say that they dont trust the tsa with their items beause they are obviously up to no good and i dont know them. but its wrong for the tsa to treat everyone like criminals when they go throught the screening areas? isnt it the same thing?

Concerned Observer said...

"Anonymous Anonymous said...

question: why is it okay for the bloggers on here to say that they dont trust the tsa with their items beause they are obviously up to no good and i dont know them. but its wrong for the tsa to treat everyone like criminals when they go throught the screening areas? isnt it the same thing?

September 26, 2011 3:35 PM"

I think the key point is that a larger percentage of TSA employees have been proven to be criminals than passengers have been proven to be terrorists.

I do not agree with treating every screener like he is out to steal my netbook, but the TSA does explicitly state that you should keep your belongings within sight at all times.

Anonymous said...

concerned observer said:
"I think the key point is that a larger percentage of TSA employees have been proven to be criminals than passengers have been proven to be terrorists."

lol well lets see there roughly 40000 tsa people and almost 2 million travelers each day so if there was a higher % of terrorists then perhaps the tsa would get some good press and the bloggers would be saying good things. however, i said that the travelers feel like they are criminals not terrorists. there are many bloggers on here that state that the tsa is taking away their 4th Amendement rights and treating every traveler like a criminal just because they want to travel. the point i am making is that we dont know the tsa person and they dont know us so we are on the same level. the tsa is doing their jobs, and yes just because they dont know us doesnt mean that we are criminals. again the see close to 2 millions travelers a day and do their best to get people through.

Concerned Observer said...

Anonymous, then do do think that, perhaps, we should not treat TSA employees like criminals and the TSA should not treat us like criminals?

That would be an enormous victory for everyone concerned, I believe.

RB said...

again the see close to 2 millions travelers a day and do their best to get people through.

September 29, 2011 8:52 AM


TSA's best is pretty darn poor.

It is a fact that more TSA criminals have been identified than terrorist identified by TSA.

Bubba said...

Are you ever, ever, going to stop ignoring the in depth article published in the World´s most respected scientific journal Nature stating there is no scientific foundation for your behavior analysis program? Or are you just going to continue to expand a hokum-science program that costs millions and inconveniences people without any security effect whatsoever?

RB said...

Bubba said...
Are you ever, ever, going to stop ignoring the in depth article published in the World´s most respected scientific journal Nature stating there is no scientific foundation for your behavior analysis program? Or are you just going to continue to expand a hokum-science program that costs millions and inconveniences people without any security effect whatsoever?

October 3, 2011 6:47 AM
............

And while TSA continues to waste billions of taxpayer monies on programs that have no basis in science like the BDO program the bigger issue that TSA is ignoring is that many of these programs are in no way part of an Administrative Search for WEI.

TSA has overstepped their charter and have clearly exceeded what Congress envisioned. Then most recently TSA has decided to not inspect all cargo loaded on passenger aircraft in direct disregard of their Congressional mandate.

It does seem that TSA is most capable of assaulting Breast Cancer Survivors as they have made the news once again.

Thomas said...

Give some people a badge and they wear it on thier forehead. Was either of the TSA agents consulted or penalized for thier unprofessional acts.

Anonymous said...

What needs to happen is there needs to be a way for the common person to defend him or herself from the uninformed TSO.
Example: TSO dude confiscates item that the TSA website clearly states is permitted on a flight. Something along the lines of a zippo lighter or stick deodorant. The person should be able to settle the issue without being threatened with missing his or her flight or receiving a jail sentence.

operaloveruk said...

A few days ago, i had emailed this to the TSA in an attempt to get a private response from them, however, I was directed by the TSA in a form reply to take my concern to this blog, so, since they want me to make this public, I will:

"Dear Sirs,

After having been treated discourteously and rudely more times than I can count over the last few years by your employees at various airports, most notably Newark and JFK (and the supervisors I tried to speak to about this), I have regretfully concluded that travelling to the United States is just not worth the hassle anymore and that I can take my money elsewhere, where people know how to treat visitors to their country properly.

Interestingly enough, I have spoken to a lot of my friends about my decision and have found that except for those who do not have a choice, but have to travel to the US for business, almost all of us have made no plans to travel there again (I used to visit 3 to 4 times per year, just for fun).

And then I look at your website and see how you pat yourselves on the back for finding things (which, no doubt, is good), but not once do I see that you are actually admitting when you get it wrong.

This sanctimonious and self-congratulating attitude is not helping you either, and from what I see, it will continue to alienate visitors who are voting with their money and are spending it elsewhere.

Does your country really need that?

An answer would be nice, to see if you really have gotten over your rudeness.

With regards,"

signed with my real name, which I hope you will forgive, has no place here in an open forum.

The fact that my email about being rude and discourteous only rated a form reply rather than a personal email acknowledging the validity of my email, shows that so far, rudeness is still an issue with the TSA and hey - my money will not be spent in the US in the future!

Has anyone actually ever done a survey of how much genuine visitor and tourist money is lost because of the TSA? I would love to know!!!

GSOLTSO said...

operluvruk sez - "A few days ago, i had emailed this to the TSA in an attempt to get a private response from them, however, I was directed by the TSA in a form reply to take my concern to this blog, so, since they want me to make this public, I will:

"Dear Sirs,"

~snip~

First, let me thank you for posting your comment here at the TSA blog. Many of the comment/complaint systems we use are detailed for specific airports, situations and for the forwarding of commentary to the organization at the locations mentioned.

I will apologize for you having bad experiences while traveling through our checkpoints, rude or unprofessional behavior has no place in any airport setting by our employees. I certainly hope that in the future, if you do travel through our checkpoints in the future, and have bad experiences, I encourage you to continue filing complaints about the specific location and dates. It will give the local organization members the chance to address things of this nature.

While we do acknowledge when the organization makes finds of things like firearms and explosives and such, we also acknowledge times when we have been in error (see the recent post about Lori Dorn). Hopefully we will have some participation from you here on the blog page; we always welcome new posters and readers.

Again, I apologize that you had bad experiences, and encourage you to file complaints about specific bad experiences, to allow us a chance to improve. Thanks again for your commentary.

West
TSA Blog Team

Anonymous said...

"I encourage you to continue filing complaints about the specific location and dates."

Why West? Did you not read their letter?

They received a canned response telling him to take their complaint to the blog.

What actual meaningful actions are going to be the result of their post?

Anonymous said...

the tsa needs to be stopped! it is not our responsibility to know what we have in our bags at any time and take some accountablity for possibly making a mistake. its all the tsa's fault and they should be put out of business!

operaloveruk said...

I appreciate the personal answer to my previous comment, however, what struck me most about the times I travelled and did encounter rudeness from your staff, I did try to complain to whom I thought was the right person at the time, the supervisor.

When met with belligerence and indifference there (and believe me, I did not couch it as a complaint, but as an observation that something might need to be adressed), I simply decided not to bother anymore at the time and vote with my money.

If the supervisors cannot be bothered, maybe because of time constraints and other duties, then make sure, especially at airports that have a very large TSA presence like JFK for example to have someone who is willing to listen, like a customer liaison. The other possibility would be to have cards made up that can be handed out by the supervisors in case of complaints so that people know the best way forward in the complaints process.

That way, a supervisor doesn't get upset with customers who complain and the issue still gets adressed.

Interestingly enough, hotels seem to be able to do this well, they have what is called a "Manager on Duty" who is usually dealing with things like that.

So, these two suggestions may keep passengers sweet, since they have a way of adressing their complaints, and at the same time, keep the checkpoint running and the supervisor can actively supervise his/her staff on shift.

Anonymous said...

I'm concerned about the number of screeners accused of sex crimes against children, about 10 just this year. Here's the latest: http://www.wbaltv.com/r/29447697/detail.html

Tell me again why I should feel alright letting these people touch my kids?

RB said...

I would like TSA, the TSA Blog staff, and Blogger Bob Burns in particular to address exactly why TSA believes it is ok to violate the First Amendment of the United States Constitution.

Censorship on the TSA Blog is rampant, often violating even the illegal TSA Blog posting policies.
Each of these illegal acts should result in disciplinary action against those involved yet nothing happens.

So how is it ok for TSA employees to violate the Oath of Office, where they swear to defend the Constitution, and act in a manner completely contrary to the rule of law?

Ryan and Sarah Corkwell said...

After unpacking my suitcase today, I found a TSA card "Notice of Baggage Inspection". It was NOT from the the initial airport that we checked our bag into (PDX), nor the second connecting airport (ORD), but the third and FINAL airport that we ended up at (FWA). I had a $30 bag of dried organic fruit in there that the inspector apparently opened, which is fine, but if he or she would have just CLOSED IT PROPERLY!!!! Then, just maybe, it wouldn't have dumped all over my floor when I removed it. Please, FWA, be more respectful of people's belongings...and thanks TSA for keeping our skyways safe!

Bubba said...

It has now been a year and a half since Nature, the most respected scientific publication in the World, questioned the science behind the SPOT program.

Not a word has come from the TSA justifying the fact that an unscientific program is not only still funded, but is now being expanded.

Unacceptable.

Anonymous said...

anon said:
"I'm concerned about the number of screeners accused of sex crimes against children, about 10 just this year. Here's the latest: http://www.wbaltv.com/r/29447697/detail.html

Tell me again why I should feel alright letting these people touch my kids?"

im concern as well, how many of the ACCUSED people have been found guilty?

Anonymous said...

Please comment on this incident. http://www.dailykos.com/story/2011/10/18/1027775/-TSA-Arrests-Me-for-Using-the-Fourth-Amendment-as-a-Weapon-%28Tales-from-the-Edge-of-a-Revolution-2%29

Ayn R. Key said...

Road checks in Tenn

Roadside checks. Whatever happened to "if you don't like it then drive"?

Al said...

Love the "Blog", however, about half the blog on my screen appeared to be written with Greek letters. I suppose this is a Tech issue. No pun intended; its Greek to me.

GSOLTSO said...

operalovruk sez -

snip~

"If the supervisors cannot be bothered, maybe because of time constraints and other duties, then make sure, especially at airports that have a very large TSA presence like JFK for example to have someone who is willing to listen, like a customer liaison. The other possibility would be to have cards made up that can be handed out by the supervisors in case of complaints so that people know the best way forward in the complaints process.

That way, a supervisor doesn't get upset with customers who complain and the issue still gets adressed."

I can't comment directly about what the STSOs on scene did, as I was not there - however, our STSOs should always conduct their interactions with the public in a professional and courteous manner. Even if the decision made by the STSO is not one that you agree with, you should at least be able to expect the professionalism and courtesy.

As for the customer liason position, that is an idea with merit. I like the idea personally, and think it is something that could be sent up the chain (bump).

I think this could be a position that possibly could be utilized by the organization to facilitate better communication between TSA and the passengers. At the least it could be used as a sounding board from passengers to help us learn better ways to interact with the traveling public, sort of a frontline feedback program. This is already in place with the comment cards that are used at our checkpoints (at least at mine and most that I have ever been through). I hope that the next time you traverse one of our checkpoints, that your experience is better than you have described here.

West
TSA Blog Team

GSOLTSO said...

Anon sez - ""I encourage you to continue filing complaints about the specific location and dates."

Why West? Did you not read their letter?

They received a canned response telling him to take their complaint to the blog.

What actual meaningful actions are going to be the result of their post?"

I can't speak for what happens after a complaint is actually lodged with the organization. However, if the complaints over unprofessional behavior, or any other situation that the passenger is not satisfied with are not filed - how is anyone in TSA going to be able to fix any problem? If I have no idea that something wrong is going on, then I (or anyone else for that matter) can't fix it or takes steps to correct it - I can't even find out what happened or review the video or conduct an investigation to determine what actually happened. While in an ideal world, every passenger would come through with a minimum of delay and be treated professionally and courteously, it would be simply unrealistic to expect problems not to arise - you are speaking of roughly 50,000 TSA employees screening millions of passengers a year. I want the folks to relay their experiences, positive and negative so we can praise what we are doing right, and correct what we are doing wrong - without active feedback from the passengers, it will be infinitely more difficult to do that.

West
TSA Blog Team

RB said...

I can't speak for what happens after a complaint is actually lodged with the organization.

West
TSA Blog Team

October 22, 2011 6:40 PM
......................

I find this statement truly sad. A member of TSA's blog team that interacts with the public doesn't know TSA's complaint resolution process. I don't know if this is from lack of personal knowledge or that TSA doesn't disclose this type of information with employees. In either case I think it is unacceptable that TSA employees from the newest of the new guys to the most senior individual does not have an understanding of this process.

GSOLTSO said...

RB sez - "I find this statement truly sad. A member of TSA's blog team that interacts with the public doesn't know TSA's complaint resolution process. I don't know if this is from lack of personal knowledge or that TSA doesn't disclose this type of information with employees. In either case I think it is unacceptable that TSA employees from the newest of the new guys to the most senior individual does not have an understanding of this process."

Actually, I have a pretty good idea of the process, it is listed on the TSA.gov site here -

http://www.tsa.gov/travelers/customer/claims/contact.shtm

As a front line employee, I do not necessarily need to know all of the nuts and bolts of the process - I know that comments of all kinds can be filed through

tsacontactcenter@dhs.gov

Where it will be recorded and forwarded through the normal channels to HQ where it is addressed.

There is actually a better listing of how to forward a comment in a more specific fashion at this site:

http://www.tsa.gov/contact/index.shtm

It will allow you to separate comments into different sections to help speed the ability for the comment to reach the party it needs to go to.

The point I was making, was that I can't speak for what happens with each individual comment forwarded. I know that they are all forwarded based on the protocols of that office, and that we have folks that are assigned to address those specific comments - but I do not know what happens to each one.

West
TSA Blog Team

RB said...

http://www.tsa.gov/contact/index.shtm

It will allow you to separate comments into different sections to help speed the ability for the comment to reach the party it needs to go to.

The point I was making, was that I can't speak for what happens with each individual comment forwarded. I know that they are all forwarded based on the protocols of that office, and that we have folks that are assigned to address those specific comments - but I do not know what happens to each one.

West
TSA Blog Team

October 23, 2011 6:59 PM


Well based on the lastest release of traveler complaints to TSA about the Strip Search Machines released by EPIC this week what happens after a complaint is received by TSA is exactly nothing other than a canned response that states nothing of value.

Bubba said...

Bob,

Are you ever, ever, going to comment on the extensive and detailed article published in Nature, the World´s most respected scientific journal, stating there is no scientific basis for your behavior detection program?

Or are you going to continue to ignore scientific soundness, do as you like and spend taxpayers´ money on a worthless program?

Bubba said...

Bob,

Why are you not approving my comments anymore?

Are you tired of having me ask when you are going to answer the article in Nature (top scientific journal) that says SPOT is as useful as flipping a coin?

Well, I´m tired, after a year and a half, of having you ignore it!

RB said...

Bubba, you know that Bob and the rest of TSA cannot dispute that the BDO is not based on any accepted principles of science so the easiest course for TSA is to stick its collective head in the sand and ignore your.

If TSA was a professional organization they would have some evidence supporting the expenditure of billions of taxpayers monies.

TSA doesn't have any such evidence which proves TSA is not a professional agency.

Robert Brown said...

I think, in general, the TSA does a good job with airport security. However, some of them are just so rude. We are all on the same team, and it feels sometimes like "we, the people" are being treated like the criminals who attacked us. A little courtesy goes a long way.

Anonymous said...

Has Automatic Target Recognition software testing on backscatter machines started in airports yet as indicated earlier in the summer by TSA?

Anonymous said...

When all MMW and backscatter machines in airports are equipped with Automatic Target Recognition software, will the remote viewing rooms for AIT images be taken down?

RB said...

The D.C. Circuit Court of Appeals in July 2011 ordered TSA to promptly seek public comment on the use of Whole Body Imaging systems.

To date TSA has not complied with that courts order.

I'm wondering, do the leaders of TSA feel they are above the law of the land and do not have to comply with court orders?

Does the head of TSA,John S. Pistole, think he not bound by the law?

Is there any wonder that the public finds TSA to be a greater danger to America than terrorist?

Sommer Gentry said...

For how long will the TSA continue to defy a court order to conduct a public comment period on the whole body imaging machines? I'm talking about the public comment period that was legally required to be conducted *before* the whole body imaging machines became primary screening. This is the public notice and comment period that TSA failed to conduct and that it was ordered by a court of appeals to conduct several months ago. I want to comment on the sexual exploitation that is inevitable when male screeners are given the power to select which female passengers will have their naked bodies viewed by other male screeners.

RB said...

Sommer Gentry said...
For how long will the TSA continue to defy a court order to conduct a public comment period on the whole body imaging machines? I'm talking about the public comment period that was legally required to be conducted *before* the whole body imaging machines became primary screening. This is the public notice and comment period that TSA failed to conduct and that it was ordered by a court of appeals to conduct several months ago. I want to comment on the sexual exploitation that is inevitable when male screeners are given the power to select which female passengers will have their naked bodies viewed by other male screeners.

November 1, 2011 10:12 PM
..............
TSA ignored the law when TSA installed the Strip Search Machines without obtaining public comment.

TSA continues to ignore the law since TSA has not complied with a legal court order to obtain public comment.

If I was the court I would hold TSA Administrator John S. Pistole in contempt and have him jailed until the courts order was complied with.

Tariq said...

I believe that people should be aware about holding liquid in aircraft.

Anonymous said...

A great holiday gift from the TSA would be to get rid of this stupid requirement that we remove our shoes... if this was a real security threat, I am sure that ElAl would be doing this.

Coleoptera Girl said...

Okay, TSA Blog Team, I have a question!

I am currently assembling a collection of pinned insects and would like to bring one of my boxes with me over the Thanksgiving holiday. The last thing I want to do is check or ship it!

The collection is in a wooden box with a foam liner in the bottom. The insects are pinned with metal pins, much like you would find in a sewing kit. My question is, how should I go about carrying it on? Can I leave it in my bag? At what point should I advise a TSO not to jostle the box? While I'm definitely not going to carry my most prized specimens, I certainly don't want to lose any insect heads, legs, or wings!

Anonymous said...

With respect to your VIPR program. If you stop me getting OFF an airplane or TRAIN and you have no credible REASON to search me - you WILL NOT SEARCH me. Period. End of story. Touch me and you'll be arrested for battery. Detain me for no reason and I'll have you brought up on charges of kidnapping. Try me.

Thank you.

Anonymous said...

What's with the rumor that TSA minions have been prowling the gate areas and swabbing passenger Cappuchinos? Is this fact or fiction.

If I am approached is it a request or an order to allow my drink to be swabbed.

Anonymous said...

rb said:
"If I was the court I would hold TSA Administrator John S. Pistole in contempt and have him jailed until the courts order was complied with."

LOL now your a judge YES! was this your halloween costume?

Concerned Observer said...

To the Anon concerned about contaminated cappuccinos:
Yes, the TSA is testing drinks purchased airside... They aren't touching the drinks, they are waving some sort of paper strip over it and then wetting it with something (when it isn't over the drink).
From the few narratives I've read on FlyerTalk (the section about airport security), it is merely a request and you are free to refuse.
Good luck getting the TSA to admit to this, though.

Anonymous said...

To me, the amazing thing isn't that TSA occasionally makes mistakes or exhibits misconduct. It's that they vehemently deny so many problems instead of being reasonable. TSA is a facade and a waste of taxpayer dollars vs. the previous airport security.

RB said...

Coleoptera Girl said...
Okay, TSA Blog Team, I have a question!

I am currently assembling a collection of pinned insects and would like to bring one of my boxes with me over the Thanksgiving holiday. The last thing I want to do is check or ship it!

The collection is in a wooden box with a foam liner in the bottom. The insects are pinned with metal pins, much like you would find in a sewing kit. My question is, how should I go about carrying it on? Can I leave it in my bag? At what point should I advise a TSO not to jostle the box? While I'm definitely not going to carry my most prized specimens, I certainly don't want to lose any insect heads, legs, or wings!

November 3, 2011 1:36 PM
.............
This TSA bunch isn't much help are they? Same at airports.

Blogger Bob said...

Anonymous Coleoptera Girl,

Normally I would recommend you remove it and run it separately, but if you feel it's safer in the bag, leave it in and then caution the officer if they end up having to search it.

Or, you can contact the Customer Support Manager at the airport you'll be traveling through via Talk to TSA. You can work with them to figure out the best way to screen your collection.

https://apps.tsa.dhs.gov/talktotsa/

Thanks,

Blogger Bob Burns
TSA Blog Team

RB said...

Anonymous said...
rb said:
"If I was the court I would hold TSA Administrator John S. Pistole in contempt and have him jailed until the courts order was complied with."

LOL now your a judge YES! was this your halloween costume?

November 5, 2011 8:27 PM
.............
No, not a judge just stating an opinion based on the head of TSA (John S. Pistole) not complying with a court order.

Is it your belief Anon that TSA should get a pass on complying with the law or orders of a court?

Coleoptera Girl said...

Blogger Bob:
Thank you very much. I'll be certain to arrive plenty early (just in case I need to store my collection in my vehicle... thank goodness it'll be cold!) and remove the box from my bag.

RB:
I'm just glad I posted this early, rather than waiting until the last minute! ;D
I've been reading here for some time and am quite impressed with you level-headed comments and your general ability to support and refute claims. Keep up the good work!

RB said...

TSA Whistleblowers: HNL Screeners Target Mexicans

TSA Employees Complain Of Racial Profiling

http://www.msnbc.msn.com/id/45201492/ns/local_news-honolulu_hi/#.TrnbM_LFk3w

...........................
Seems like another class act TSA is running in Hawaii.

The question keeps getting asked: Who is watching the watchers?

RB said...

Coleoptera Girl said...
Blogger Bob:

RB:
I'm just glad I posted this early, rather than waiting until the last minute! ;D
I've been reading here for some time and am quite impressed with you level-headed comments and your general ability to support and refute claims. Keep up the good work!

November 8, 2011 5:06 PM

...........
Thanks, I had a very bad experience at FLL several years ago with TSA which in my opinion resulted in the FLL FSD covering up for TSA screeners. TSA has refused to address the issue and Blogger Bob routinely censors my comments for no other reason than to hide bad press.

I believe that TSA is a bad idea for America.

TSA does not support our Constitution and I believe that the airlines should be responsible for protecting their property not the United States government.

I will continue to voice my opposition to TSA, TSA criminals, and the continued civil rights violations inflicted on the public daily by TSA employees.

beats earbuds cheap said...

why are those people that search at the airports so bossy to everyone coming through, demanding they take off their belts, shoes, etc?

RB said...

http://bestplacestowork.org/BPTW/rankings/overall/sub

I see that TSA is maintaining its high standards of being a not so good place to work by being rated 232 out of a 240 federal agencies. A 6.4% drop from last year.

Pretty soon TSA will be the worse place to work in all of federal agencies.

Perhaps lack of employee satisfaction explains why the public is routinely abused at TSA checkpoints.

Chris said...

I found a website called the Daily Patdown this morning. Pretty hilarious stuff.

tactful said...

Pardon me for my forwardness but if your staff is going state some information whether it be news, advertisement or whatever please advice them to make sure that their writing is grammatically correct. eg: 8 passengers was arrested?;should be eight passengers "were" arrested. Thank you ..

RB said...

Looking at the pie chart on Deleted Posts it seems TSA is illegally censoring over 25% of all submissions. Yet personal attacks are allowed, postings with Spamming user names are allowed but postings that meet all illegal TSA posing guidelines are censored.

It is time for the United States Attorney General to investigate these First Amendment violations which constitute illegal acts by TSA employees!

Sommer Gentry said...

Do not let the TSA sexually assault you or your loved ones! Here's how to refuse when you've decided not to allow TSA's hands all over your body: http://tsanewsblog.com/76/news/how-stand-up-to-the-tsa-and-say-no/

Anonymous said...

Looks like TSA's Milgram experiment is working, "Harold Rodman, TSA worker, arrested for sexual assault," Should he be charged with impersonating an officer as well since he used his TSA badge and uniform to facilitate his assault?

Anonymous said...

Why does TSA still have Backscatter Imaging Scanners (BIS), which use X-rays, instead of replacing them with the Millimeter Wave Scanners (MMW), which do not use X-rays? In spite of TSA's often repeated assertion that BIS is safe, there are many independent experts who claim it is not. The European Union just banned Backscatter Imaging Scanners because of concerns over their safety. Plus MMW have privacy filters while BIS require a second operator to view graphic images of passengers. TSA has not allowed independent testing of operational BIS and all new scanners deployed by the TSA are MMW thus implying that TSA recognizes Backscatter Imaging Scanners are a mistake. So why doesn't TSA admit the mistake and move forward with scrapping the existing Backscatter Imaging Scanners?

Bubba said...

Hey Bob,

This is just another friendly reminder that you still haven´t provided any answer to the journal Nature´s claim that there is no scientific basis for the SPOT program. Considering that Nature is the world´s most respected scientific journal, and that you are expanding this costly program, don´t you think you owe the public a justification?

Anonymous said...

According to a Dailykos user blog post, details of his civil disobedience type airport incident were declared Sensitive Security Information.

How can the TSA justify this?

http://www.dailykos.com/story/2011/12/06/1042790/-Holiday-Wishes-from-the-TSA?via=siderecent

Kwazai said...

recent DoD research has brought out an ultrasonic base imaging device that is able to see thru walls. It uses the white noise affect to do so. I'd suggest looking into it as ultrasonic devices should be much safer way to scan for terrorist threats.

Kwazai (Mike)

Anonymous said...

Advanced Imaging Technology - saw your press release today and laughed when I saw the part about improving through put. These devices require passengers to take off more articles of clothing, remove everything from their pockets, and stand in place. Then, they have to wait for an approval process. More often then not, I get a pat-down as well, even though I had nothing additional on me. Not to mention the staffer at the machine, the one in the "holding" area and others behind the scene.

Coleoptera Girl said...

@ RB: Just in case you were wondering, I got my insects through, no problem. Either the box didn't look suspicious or someone wasn't paying attention. Either way, win/win. I got my bugs through, both ways, and the TSA wasted less time searching me. Next time, though, it's the train, car, or nothing.

RB said...

Coleoptera Girl said...
@ RB: Just in case you were wondering,
,,,,,,,,,,,,,,,,

Glad if worked out for you but given the TSA practice of allowing any screener to reject something without cause makes it risky to transport something by air these days.

James Chini said...

For all of you who like to bad-mouth TSA employees, eat this one. For the second time in just over a year, my wife lost a piece of jewelry at the screening station in the Palm Springs, CA airport. For the second time in just over a year, the piece of jewelry was found by a TSA employee and put in their lost and found where we were able to recover it! This is honesty and class beyond reproach---THANK YOU! THANK YOU!! THANK YOU!!!

Carmen Alvarez said...

I feel much more relieved this Christmas since I will not be flying this year. When I read about the experiences people have had, being molested, strip searched, humiliated, etc, etc, it causes so much anger.

It requires quite the mustering of self control to not enter into a tirade of expletives when I talk about the TSA.

So while this Christmas I may feel relieved, the downside is that I may never see my family and visit my hometown again. Ever. Kind of hard to drive across an ocean.

Thanks for nothing, TSA.

Anonymous said...

to James Chini I'm glad your wife got her jewlery back but just remember just because you were luck enough to get assistance doesn't make it the norm. Even a Broken clock is right twice a day so sure the TSA is bound to do some things correctly. There still one of the true embarassments of life in modern America.

GSOLTSO said...

James Chini sez - "THANK YOU! THANK YOU!! THANK YOU!!!"

You are welcome James, I am glad they were able to help you, and that your wife had her jewelry returned! While I am at it, I am going to give a shout out to the staff at Palm Springs - excellent work folks, thank you from us as well!

West
TSA Blog Team

Miss V said...

once again the TSA at the Las Vegas airport broke my lock to only go through my stuff and take and break what they please. Every single time but... they are totally reliable and trained.

Anonymous said...

"For all of you who like to bad-mouth TSA employees, eat this one."

Ok, I'm ready. The TSA must have done something truly extraordinary.

"For the second time in just over a year, my wife lost a piece of jewelry at the screening station in the Palm Springs, CA airport."

That must be some scary jewelry. Does your wife have to remove it because it would be suitable for hijacking an airplane?

"For the second time in just over a year, the piece of jewelry was found by a TSA employee and put in their lost and found where we were able to recover it!"

Uh oh. You're saying that the TSA should be commended for not having an employee steal your wife's misplaced jewelry? You want to recognize a Federal government organization as being exemplary for not stealing in the normal conduct of their jobs?

"This is honesty and class beyond reproach---THANK YOU! THANK YOU!! THANK YOU!!!"

This should be absolutely expected. The lowest level of acceptable behavior should safeguard passenger property.

I'm glad your wife got her jewelry back but I'm truly saddened that you think that by not stealing it, the TSA did a great job.

Anonymous said...

"You are welcome James, I am glad they were able to help you, and that your wife had her jewelry returned! While I am at it, I am going to give a shout out to the staff at Palm Springs - excellent work folks, thank you from us as well!"

I'd like to add my personal recognition as well: Thanks for not being thieves, at least in the conduct of your Federal employment! Can you spread this culture to the rest of the TSA? While you're at it, how about a zero-tolerance policy for sex offenders?

Anonymous said...

Does anyone know what triggers those "strip search body scanner machines"? At two different airports within the last six weeks, I have had my left lower leg patted down. I have no injuries or defects, just skin, bone and blood vessels covered with well worn and many times washed blue jeans. Any ideas what that could be about??
Thanks.

RB said...

Anonymous said...
Does anyone know what triggers those "strip search body scanner machines"? At two different airports within the last six weeks, I have had my left lower leg patted down. I have no injuries or defects, just skin, bone and blood vessels covered with well worn and many times washed blue jeans. Any ideas what that could be about??
Thanks.

December 20, 2011 11:18 PM
.................
It's not you but the Strip Search Machines.

Testing in Europe reported very high false positive rates with the MMW Strip Search Machines. I suspect that is what is happening with you.

Concerned Observer said...

Woah! I was looking at the numbers and the way the pie graph looks and realized that the pie does not represent the numbers accurately at all. The amount of censored is greater than 1/4, not less than!

Would you mind fixing that, Bob? Or perhaps just removing the pie graph picture altogether? It is rather misleading.

Anonymous said...

Great article in Vanity Fair on $1 trillion spent on airport security and little to show for it. It's pure theater. Read "Smoke Screening" at http://www.vanityfair.com/culture/features/2011/12/tsa-insanity-201112

Anonymous said...

At least two news reports this week, including one quoting TSA Public Affairs Manager Jonathan Allen, are saying that body scanners are not required and passengers can simply opt for the traditional metal detector. There is no mention of a required pat-down in conjunction with the option to use the metal detector. Has there been a change in policy? Please clarify.

New preboarding scanners tested at Eugene Airport
http://www.registerguard.com/web/updates/27358589-55/airport-body-passengers-tsa-device.html.csp

The device [AIT], to be phased into active use over the next couple of weeks, is voluntary for passengers; they can opt either to go through the new machine or the more traditional metal detector and X-ray check.

TSA deploys new scanning machine at Chattanooga Airport
http://www.nooga.com/27342_tsa-deploys-new-scanning-machine-at-chattanooga-airport/

Jonathan Allen, public affairs manager for the TSA, said passengers still have the option of using the walk-through system if they prefer.

Anonymous said...

Discussing Auromatic Target Recognition software,
Blogger Bob wrote on Jan. 11, 2011 "soon there won't be individual images at all". Well, "soon" has long come and gone, so where are the ATR mods for the backscatter AIT machines? In this case, TSA employees are still viewing naked images of opposite-gender passengers. When will this outrage stop?

RB said...

Based on the numbers showing items posted and items not posted on the TSA blog homepage it appears that TSA is censoring 32% of all items submitted.

That is 32% of all comments submitted by readers that are being tossed in the trash by TSA in clear violation of the United States Constituion.

Surely these illegal actions justify an investigation by parties outside of TSA.

Screen shot captured.

Anonymous said...

TSA policy on photography at checkpoint is clearly stated at tsa.gov:

"TSA does not prohibit the public, passengers or press from photographing, videotaping or filming at security checkpoints, as long as the screening process is not interfered with or slowed down. We do ask you to not film or take pictures of the monitors."

Why then did Carlos Miller from the website "Photography Is Not A Crime" have two encounters in the same week where TSA personnel and supervisors not only had no idea what the policy is, but were also enforcing their own made-up policy? What is going to be done to ensure that your personnel know the policies?

Here's the stories and videos:

Testing TSA Photo Policy At Miami International Airport Again
http://www.pixiq.com/article/testing-tsa-photo-policy-at-miami-international-airport-again

TSA Calls Cops On Me For Video Recording Checkpoint In D.C.
http://www.pixiq.com/article/tsa-calls-cops-on-me-for-video-recording-checkpoint-in-dc

Doug said...

I flew out of Reagan National Airport today, went through Terminal A security checkpoint at about 11:30 am on 3 Jan. Everyone complains about TSA, but I just want to say that I appreciate their work and one of your agents helped me move my carry-on luggage out of the security area. It was very thoughtful and you guys should know I am thankful.

Doug

CliffOnTheRoad said...

I was stupid (ignorant) about a 110 volt power drill and almost lost it. But TSA agent explaination was "you might unscrew something on the plane" invoked a "R U serious?" though.

That was in line with my 9-16-11 loss of a piece of rope and the explaination "you might tie up the pilot."

I can understand the TSA confiscating some items and putting them in a trash bucket, but I don't understand why they do not auction off that bucket NOR let someone (me) take something out of that same trash.

I have no idea of all the different items taken away, nor does the public because the TSA is selective on what they want to release or explain. Such disclosue could educate the flying/riding/WALKING public.

2 sealed jars of peanut butter (shrink wrapped from Sam's club; I'd take it!) or 2 sealed boxes of tooth paste, if I was allowed, were observed being surrendered, and probably lots of other good things were lost under the premise of keeping us safe.

Shoot. I was tempted to grab a bottle of expensive wine from the Tampa TSA cart that was being rolled towards the "$10 a pound expense disposal section", but I'd probably be serving Federal time for my action.

TSA sounds fine, while Homeland Security sounds so motherly. I think that "land of the free" should be removed from wherever it is quoted because we have lost so much to people protecting their jobs, justifying their actions, or politicans doing knee-jerk actions.

I do not believe the TSA realizes the expense or the hardship caused by closing down a terminal because an employee didn't do their job. When, I ask, has this ever resulted in something positive such as arresting a bomber?

In Newark, when someone went through "do not enter" door (they never found him), a politican proposed doubling the fine for such a violation. Crap; the existing fine wasn't enough to prevent the incident, and I surely wouldn't want to pay for what was an accident. The guy wasn't found, nor was the person video taped walking IN through the EXIT ONLY lane to talk to his girlfriend.

I also get upset then I read a person gave a gun to the flight attendent ON THE PLANE and they rescreen all the passengers after they land.

And finally, I got through security twice with a cutting blade for an electric planner, 4" long about as thick as a pencil lead, but the 3rd time (same trip, same airport, same screening line) they found it and informed me of my options, but no way would permit it.

I suspect the front line people, including an employee reading this blog, don't pass suggestions up to the policy makers. And both levels feel they are doing a good job, but there is a parallel to the guy who lights a match in order to view down into his auto gas tank to determine if there is any gasoline left. He thought he was making an intelligent choice.

Do you know why the TSA is doing what they are doing? Because people want revenge against America. Do you know why that is? Only once has the logic been disclosed in the press but that's even more off-topic than this off-topic blog; It involves Washington's support of a certain foreign country.

Meanwhile, it's my tax dollars having to fund the TSA's security theater. :(

Anonymous said...

"Do you know why the TSA is doing what they are doing? Because people want revenge against America. Do you know why that is? Only once has the logic been disclosed in the press but that's even more off-topic than this off-topic blog; It involves Washington's support of a certain foreign country."

Despicable logic, although it displays a prejudice that seems to be taking root in America.

The TSA is destroying our civil liberties because "people" want revenge against America? Prove it. Who are the people who "want revenge?" What have "they" tried in the past year?

Anonymous said...

Any comment on why you are using Federal Air Marshals to infiltrate Occupy Boston?

How is this possibly relevant to your mission? Or is DHS just a general machine to intimidate the masses?

And, why was your Officer so incompetent that he was arrested by Boston P.D. for hitting a protester and stealing her cellphone when she tried to video him?

http://www.wired.com/threatlevel/2012/01/air-marshal-arrested-occupy/

Anonymous said...

So what is the Constitutional Authority that overrides provisions in Article I Section VI that states that Members of Congress travelling to a session are immune from arrest in all but narrow cases. Doesn't the TSA's detention of Senator Rand Paul not violate provisions in Article I Section VI? How can the Director justify his actions...and we have learned in news reports that he IS AWARE of the Senator's arrest at the TSA checkpoint....ARREST is simple detention when it interferes with movement of a Senator travelling to session.

Anonymous said...

What does the TSA not understand about the Constitution of the United States? You held Senator Rand Paul for failing screening.
The Constitution states specifically "they shall not be questioned in any other place"
Apparently the TSA has become more of a Police State organization, than abide by the Constitution.
ARE YOU AMERICANS OR NOT? DID you Pledge Allegiance to this country and the Constitution? Or do you want to save your butt to keep your job instead of standing for Truth and Justice.

"They shall in all Cases, except Treason, Felony and Breach of the Peace, be privileged from Arrest during their Attendance at the Session of their respective Houses, and in going to and returning from the same; and for any Speech or Debate in either House, they shall not be questioned in any other Place."

Adrian said...

We need a post explaining the comment policy, both for the benefit of the commentors _and_ the moderators.

Moderators are routinely approving comments that violate the policy, often while withholding comments that are completely within the guidelines it spells out. Moderation has become much less consistent in recent months.

It's frustrating to post legitimate, on-topic, politely-worded questions and--not only not get an answer--but never even see the well-thought out question appear in the comments (which are often polluted with distracting, off-topic comments).

Anonymous said...

TSA used to have a page up that gave current / weekly wait times at various airports and gates. It was taken down with a note saying TSA was working on a new version and that it would be back up soon.

But it has never re-appeared. It was immensely helpful, any chance of getting it back? It was at the link below:

It was at: waittime.tsa.dhs.gov/index.html

(There are a couple of pages still up at TSA that still point to that now 404 page.)

Please bring it back.

kd
Massachusetts

Kari said...

QUESTION: I need to go on a trip and I was thinking of bringing my laptop but a friend of mine said its better not trying to take a laptop on a plan trip. I was wondering what you thought about that and if maybe getting a small handheld device was better then a laptop?

GSOLTSO said...

Kari sez - "QUESTION: I need to go on a trip and I was thinking of bringing my laptop but a friend of mine said its better not trying to take a laptop on a plan trip. I was wondering what you thought about that and if maybe getting a small handheld device was better then a laptop?"

Taking a laptop with you is not a problem for security. We ask that you remove the laptop from your bag and run it separately from your other items in the xray. Handheld devices are nice to take with you as well, but they will be able to remain in your bag through the checkpoint. Take care.

West
TSA Blog Team

RB said...

GSOLTSO said...
Kari sez - "QUESTION: I need to go on a trip and I was thinking of bringing my laptop but a friend of mine said its better not trying to take a laptop on a plan trip. I was wondering what you thought about that and if maybe getting a small handheld device was better then a laptop?"

Taking a laptop with you is not a problem for security. We ask that you remove the laptop from your bag and run it separately from your other items in the xray. Handheld devices are nice to take with you as well, but they will be able to remain in your bag through the checkpoint. Take care.

West
TSA Blog Team

...............
If you take your lap top (or any thing else of value) just try to keep an eyes on it. Thieves seem to be abundant in the TSA ranks.

you are much more likely to be a victim of TSA than a terrorist.

Bubba said...

It has now been almost two years since Nature, the World´s most recognized scientific journal, published an in depth analysis that concluded there is no scientific basis for the SPOT program. Despite this, the TSA continues to spend millions of our tax money on a useless and invasive program.

Jeff said...

What is the policy on tablets on going through security? I have always been able to leave my Ipad in my backpack when sending it through the security checkpoint but last weekend the agent at the checkpoint said to remove all electronics from your bag (specifically mentioned Ipads, Kindles, etc). Is this a policy change?

Anonymous said...

Pertaining to cargo screening the TSA freely admits that it has failed in its promises.

So the TSA announced that the 100% requirement would be brought into effect for inbound flights by January 2012. Now, the TSA has indefinitely deferred this goal in favor of a risk-based approach, according to Massachusetts Rep. Ed Markey.

This is the single most vulnerable part of the flying security process and always has been, 9/11 not-withstanding. The rules and regulations in place at the time made that method the easiest to use.

The IRS appreciates all your hard work.

Anonymous said...

Bubba said:
"It has now been almost two years since Nature, the World´s most recognized scientific journal, published an in depth analysis that concluded there is no scientific basis for the SPOT program. Despite this, the TSA continues to spend millions of our tax money on a useless and invasive program."

The defintion of insanity is doing the same thing over and over and expecting a different outcome

RB said...

The Graph labeled Delete-O-Meter on the home page of the TSA Blog depicts and suggests that less than 24% of comments are deleted when in reality over 32% of comments are censored.

Why is TSA using deceptive methods to hide the illegal Censorship being done by government on this taxpayer funded website?

Anonymous said...

Therefore defining the TSA as insane.

vf84tcat said...

This may not be in your purview but...I'm trying to get the name of the Agency in China that governs security policy and procedures at airport check points.

Recently I was at the Beijing, China airport for a flight back to Washington. As I was going through the airport security checkpoint apparently my belt buckle set off the alarm. A female security agent motioned me to step up on a stool, spread my arms and legs then proceeded to search my body.

I am a 61 year old Caucasian male and after flying all over the world for 37 years have never encountered any country that did cross-gender body searches. I was extremely offended and complained to the security supervisor who was female. She blandly said men can only search men but in China women can search women and men. That is such blatant gender discrimination that China felt the need to protect a woman’s dignity but not a man’s.

I asked the woman supervisor where I could file a complaint but she just said: “Thank you” and walked away.

Can anyone tell me the name of the agency in China who is responsible for allowing this offensive, gender discrimination policy? I want to file a complaint with them.

Thank you

Anonymous said...

At the Burbank Airport, heading to Vegas for Superbowl, I had passed through all scanners without a problem and then an agent, without informing me, began to poke through my hair, which is naturally curly, with her dirty disposable gloves. I was not told she was going to do this. I was not given enough time to ask her to change the dirty gloves, she just did it and she did it because my hair is curly. I was not wearing it in a bun or ponytail. Since I am a CDA, and have taken classes regarding this, I know the importance of changing disposable gloves in order to prevent the transmission of disease, germs, lice, fungus and filth from person to person. These gloves are not meant to be used until they are torn and stained. They are supposed to be changed between persons. There is no question about it. The reply I was given by the TSA was unacceptable. They figure since the gloves are nitrile that it's ok not to change them, saying there is more protection with nitrile. Protection for whom? The agent? Certainly not for me. I don't know where the dirty gloves had been. They could have been rummaging through someones dirty laundry, handling old germ coated filthy luggage, in someone elses lice ridden hair or worse. I was singled out and embarrassed in front of hundreds of people while they poked around in my hair, just because it was curly. After writing to TSA, no one is going to do anything about it and I was told to write to you. Agents need to change their gloves before touching unsuspecting passengers. I think it's very important that curly haired people know that this can happen to them. Hopefully, someone in charge will read this and do something about it because the ones I've written to about changing this matter, have not bothered to answer. I'll tell you one thing..it is so disgusting to me, that no matter how damaging it is to my hair, I will take the hour that it takes me to straighten it with a flat iron before I ever fly again and will probably drive to Vegas next time.

Anonymous said...

What a complete waste of resources, money and time. Have we stopped a single terrorist from a single act? Enough said. What's happening to our Constitutional Rights?!

Unknown said...

Apparently sealed peanut butter is classified as gel with the possibility of manufacturing explosive materials--at least according to MKG TSA--I assume canned peaches or salted peanuts are not?

Anonymous said...

Why does TSA refuse to admit that it has not stopped any terrorist attacks?

I'm not talking about lactating mothers, or grandmothers with cupcakes, or amputees, or even people who forget to check unloaded firearms or potheads with nickle bags (none of which can bring down a plane).

I'm talking about, how many people has TSA apprehended that has lead to a conviction? Is there even a single prosecution for terrorism that has resulted from TSA?

RB said...

Why are ID's still a problem at TSA?

How long and how much training will it take to teach TSA employees this subject?

They are trainable aren't they?

TSA refusing GE Cards for security checkpoints

Since posters on this blog are often accused of not supplying TSA with solutions to extremely simple problems I going to give TSA a solution and you don't even have to pay Chertoff any money under the table.

Glue a copy of this TSA Web Page to each and every TDC podium in each and every airport. Tell your employees if they can't follow it they will be fired. Simple, end of discussion!

ID Requirements for Airport Checkpoints

Acceptable IDs include:
U.S. passport
U.S. passport card
DHS "Trusted Traveler" cards (NEXUS, SENTRI, FAST)
U.S. Military ID (active duty or retired military and their dependents, and DOD civilians)
Permanent Resident Card
Border Crossing Card
DHS-designated enhanced driver's license
Drivers Licenses or other state photo identity cards issued by Department of Motor Vehicles (or equivalent)
A Native American Tribal Photo ID
An airline or airport-issued ID (if issued under a TSA-approved security plan)
A foreign government-issued passport
Canadian provincial driver's license or Indian and Northern Affairs Canada (INAC) card
Transportation Worker Identification Credential (TWIC)

"Chelle said...

Does TSA also provide security for city light rail transportation? I recently saw allot of DHS activity at some platforms for my local light rail train.

IF SO.. Do you plan on notifying passengers before they board the train that they may be subject to such a search upon reaching their destination ?

Thank you

RB said...

Why is the TSA Blog deleting and not posting 34% of all comments submitted by the public?

Shouldn't there be an archive of these submissions so the public can view and know that TSA employees are acting in good faith?

Anonymous said...

Please comment on DHS's development of roving backscatter vans that scan crowds and vehicles and any other *portable* nude body scanner initiatives.

Anonymous said...

Please tell me why passengers with first class tickets are allowed to use shorter lines at security. Why should ticket price be a factor in how a traveler is treated by security? Would it not be better to subject all passengers to the same amount of stress and security?

0megaman said...

I tried to read some post to see if anyone else had a similar issue. I had no luck. My wife, 11 year old daughter and I travel by air frequently. We have a problem sometimes. My 11 year old has an anxiety disorder called selective mutism. It is not particularly severe, but under certain stressful social situations, she is unable to speak. Normally we can speak for her without any problem. However, some screeners refuse to let my wife or I speak for my daughter. Recently on a round trip through the Tampa Florida airport we were stopped by a screener who asked my daughter for a great deal of information, the third or fourth question was about where we had traveled from, my daughter froze. Even though she had already politely answered several other questions about her relationship with her mother and I, the screener was not satisfied with her inability to answer and became angry. The screener I assume considered my daughter to be disrespectful to adults by not answering. That is how we first learned of this, we were told by school administrators our daughter was disobedient. The psychologist who identified the disorder indicated it was caused or at least made worse by adults who presume silence is disobedience. When my wife attempted to explain she was cut off by the screener and we were asked to move forward and leave our 11 year old for further questioning. Fortunately my 11 year old composed herself and after several more questions she was allowed to join us. However it still bothers her. Although she does not talk about it anymore, any discussion of travel ends with my daughter suggesting we drive, take the train or not go at all.

I look forward to any advice you can give.

Thanks

Blogger Bob said...

Omegaman,

Please email me at TSAblog@tsa.dhs.gov and I'll forward your email to my TSA customer support contact at Tampa. Also, have you tried contacting TSA Cares about this? It's a new resource that I think would be a big help for you next time you travel.

Travelers may call TSA Cares toll free at 1-855-787-2227 prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint. TSA Cares will serve as an additional, dedicated resource specifically for passengers with disabilities, medical conditions or other circumstances or their loved ones who want to prepare for the screening process prior to flying.

http://1.usa.gov/GZkNKl

Thanks,

Blogger Bob Burns
TSA Blog Team

Anonymous said...

To the person whose daughter could not speak to a agent. Hopefully you made a formal complaint not only with the TSA but also with the Attorney Generals office of the State you were traveling in. The TSA has a long and embarrassing history of abuse towards those with disabilities of any kind. I am a amputee that unfortunately is required to revel extensively for work I get harrassed (no other word even comes close to the truth) about 50% of the time. TSA cares can help if you have three days and can afford the slow downs. instead I file formal complains on each incident both with the TSA and with the agency in charge of enforcing the laws for disabled rights in every state it occurs in. they still don't care and just give you a standard were sorry but our agents have to make quick decisions which is pathetic. I think I have 5 letters now apologizing fir agents asking me to remove my artificial leg before walking through the line. It shocks me that there's 5 people in America that would think a amputee could remove their leg and then walk through a line, the fact they all work for the same agency is truly amazing.

Anonymous said...

Bob,

The last comments in this thread don´t appear, no matter what I do. What are you trying to hide?

Also, when are you going to address the fact that the world´s most reputable scientific publication, Nature, demonstrated there is no scientific basis for the SPOT program?

0megaman said...

my wife and I did not consider the incident as abuse, it was a simple misunderstanding. I was contacted by TSA and offered assistance in the future.

RB said...

Bob,

The last comments in this thread don´t appear, no matter what I do. What are you trying to hide?

Also, when are you going to address the fact that the world´s most reputable scientific publication, Nature, demonstrated there is no scientific basis for the SPOT program?

April 2, 2012 6:17 AM
....................
Navigating the TSA blog is getting very difficult. In the newer threads if you click to read comments it takes us to a poorly formatted Blogger page, if you click on the thread title then it takes you back to the TSA Blog pages with comments. On the Off Topic thread you have to click on newest comments then click on older comments to finally making it to the current comments.

Seems TSA with all of its expertise and thousands of Headquarter employees could get with Blogger and straighten this mess out.

How about it TSA, fix the dang blog or give it to a contractor who can do it right.

Anonymous said...

RB,

That does not work either. Only way I finally managed to see the newest comments was to click on "newer" until I got there. Clicking on "newest" and then trying to go back got me blank pages.

Bob, please fix.

RB said...

Anonymous said...
RB,

That does not work either. Only way I finally managed to see the newest comments was to click on "newer" until I got there. Clicking on "newest" and then trying to go back got me blank pages.

Bob, please fix.

April 9, 2012 5:49 AM
........

Sorry it didn't work for you. I agree that TSA needs to either fix the blog or shut it down.

There is no reason for going from the blog.tsa.gov then to blogger just to see comments or post.

If the software is not up to standards then get new software, if blogger is not up to standards then find another provider, either way fix the dang mess.

Dorel said...

Why not let the dialog take the discussion where it needs to go?

GuyIncognito said...

So, anyone foiled any terrorist plots lately with our billions of dollars? No? Just checking...

Anonymous said...

Still targeting the elderly, infirm, veterans. Plus TSA got a $300 bonus. Keep up the excellent work!

http://www.detroitnews.com/article/20120418/OPINION03/204180345/1409/METRO/Seniors-get-TSA-runaround-lose-300

Anonymous said...

"I, do solemnly swear that I will support and defend the Constitution of the United States against all enemies, foreign and domestic; that I will bear true faith and allegiance to the same; and that I will obey the orders of the President of the United States and the orders of the officers appointed over me, according to regulations and the Uniform Code of Military Justice. So help me God."

THAT was the oath I took, TSA. What oath did YOU take?

Amendment IV

The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall not be violated, and no warrants shall issue, but upon probable cause, supported by oath or affirmation, and particularly describing the place to be searched, and the persons or things to be seized.

Amendment V

....nor be deprived of life, liberty, or property, without due process of law; nor shall private property be taken for public use, without just compensation.
(when are you going to start compensating people for the stuff you take from them?)

Jack Sander said...

I think that this blog is quite interesting, although I have discovered it recently.I also like that you present stories in an unique way, so that everybody could learn something. I just hope that people would understand that what you guy do at TSA is to make our journeys safe and comfortable.

RandyD said...

While traveling through Chicago Airport, I went through the "Pat Down" search due to my physical braces and disabilities. I want to say what a Professional Job the man that did the exam did. I also found the supervisor in the area and told him the same thing, he thanked me for my comment, as he also watched the pat down. I felt informed, and not offended by this search. Keep up the good job "Chicago"

RandyD said...

While traveling through Guam on April 12, my baggage was inspected due to my checking my Laptop in my bag. I always use the TSA approved locks, and found that my lock was missing, and upon inspection of my laptop, I found the power plug was broken. I filed a claim, but feel that this team needs to understand the importance of caring for personal baggage. Also I was delayed at the CBP checkpoint. This was unnecessary and unprofessional in my opinion. I hope someone can look into the Guam TSA team and their practice.

Neil (SM) said...

http://consumerist.com/2012/04/4-year-old-gets-tsa-pat-down-following-hug-from-grandma.html

I'd like to hear the response to this story. Seems like the consumerist contacted TSA already, and TSA responded that procedures were followed correctly there.

OK, so sometimes children need to be patted down -- but that doesn't explain why these three agents needed to threaten and yell at a 4-year-old and make her cry without allowing the mother to explain anything to her.

Not to mention the fact that they needed to punitively follow her through the airport and harass her again after she had already cleared.
At least the supervisor seemed to have a small amount of common sense.

Anonymous said...

"Still targeting the elderly, infirm, veterans."

Actually, that is a standard practice of government enforcement agencies the world around. If they can become a threat to the citizen victim's children they have the upper hand. Most people will cooperate when their children are threatened.

I wouldn't blame the TSA. They only follow procedures.

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