Monday, February 25, 2008

Zip Lane

Hi! I’ve just come back from Burbank where the TSA has been piloting a few suggestions posted by bloggers such as you.

We’ve tested the "Zip Lane" ("If all your carry-ons fit under the seat in front of you, Zip On Through!"). And you know what? It was a rousing success! Not only did lines move quicker but the mood changed: Transportation Security Officers noted that Zip Lane passengers smiled more. :)

Zip Lane is now a permanent feature of the Burbank security checkpoint.

How do I qualify as a Zip Lane Passenger?
  • Travel from Burbank between either 06:00-08:00h or 16:00-18:00h.
  • Make sure all your carry-on luggage fits beneath the seat in front of you. If you have larger luggage, consider checking it.
  • That’s it!

How do I know which lane is the Zip Lane?
  • Look for posted signs.
  • Ask any Transportation Security Officer.

What if I’m not traveling from Burbank?
  • We hope to be bringing Zip Lanes to other airports soon.

Please keep in mind that the lane is monitored, so don’t waste your time trying to sneak into the Zip Lane with an elephant. (Stuffed elephants that fit under the seat in front of you are ok.)

If you’re looking to zip through security, check out the Zip Lane at Burbank, open to passengers with small luggage traveling between 06:00-08:00h and 16:00-18:00h.

Try it out, tell us what you think, and keep sending in your great ideas!